Frequently Asked Questions

How do I contact Happy Packers and Movers for a quote?

You can reach us by calling our customer service hotline or by filling out the online quote request form on our website.

What types of moving services do you offer?

We provide a range of services, including residential moving, commercial moving, local moves, long-distance moves, packing and unpacking, and storage solutions.

How do you determine the cost of a move?

The cost is typically based on factors such as the distance of the move, the size and weight of your belongings, the level of packing service required, and any additional services you may need.

Are my belongings insured during the move?

Yes, we offer various insurance options to protect your belongings during the move. Our team will discuss these options with you during the booking process.

Can I pack my own belongings, or is it mandatory to use your packing services?

You are welcome to pack your own belongings. However, our professional packing services are available to ensure the safety and security of your items during transit.

How much notice do I need to give before scheduling a move?

It's recommended to contact us as early as possible to secure your preferred moving date. However, we understand that circumstances may vary, and we'll do our best to accommodate last-minute requests.

Do you provide storage options if I need temporary storage for my belongings?

Yes, we offer secure and convenient storage solutions for both short-term and long-term needs.

Are there items that you won't move?

While we can move a wide range of items, there are certain hazardous materials and illegal items that we cannot transport. Our team will provide guidance on items that cannot be moved.

How can I track the status of my shipment during the move?

Our customer service team can provide real-time updates on the status of your shipment. Additionally, we may offer online tracking tools for your convenience.

What should I do if there are changes to my moving plans or if I need to reschedule?

Please contact our customer service as soon as possible to discuss any changes or rescheduling needs. We'll work with you to accommodate adjustments to your moving schedule.
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